Privacy policy
Privacy Policy
Effective Date: January 18, 2026
At Twonu (accessible from https://www.twonu.com), we prioritize the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Twonu and how we use it.
1. Information We Collect We collect information to provide better services to our customers:
Personal Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal details), email address, and phone number.
Log Files: Twonu follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, and referring/exit pages.
2. How We Use Your Information We use the information we collect to:
Process and fulfill your orders (including shipping and order confirmations).
Communicate with you via our support email: mason@twonu.com
Screen our orders for potential risk or fraud.
Improve and optimize our website experience.
3. Data Safety & Secure Payments Your security is our priority.
SSL Encryption: We use industry-standard SSL (Secure Sockets Layer) encryption to protect your personal data during the checkout process.
Payment Security: We do not store your credit card details or payment credentials on our servers. All transactions are processed through secure, PCI-DSS compliant third-party payment processors. This ensures that your financial information is handled with the highest level of security and encryption during every transaction.
4. Cookies and Web Beacons Twonu uses 'cookies' to store information including visitors' preferences and the pages on the website that the visitor accessed. This information is used to optimize the user experience by customizing our web page content.
5. GDPR & CCPA Compliance We respect your data rights. Users have the right to access, correct, or request the deletion of their personal data. If you wish to exercise these rights, please contact us at mason@twonu.com
6. Children's Information Twonu does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think your child provided this information on our website, please contact us immediately for removal.
7. Contact Us If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
Email: mason@twonu.com
Business Address: Room E1006, Zone D, 17th Floor, No. 111-115 (Odd Numbers), Tiyu West Road, Tianhe District, Guangzhou City, Guangdong Province, China, 510000.