Terms of service
Terms of Service
Effective Date: January 18, 2026
OVERVIEW This website is operated by Twonu. Throughout the site, the terms “we”, “us” and “our” refer to Twonu. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
1. ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.
2. GENERAL CONDITIONS
We reserve the right to refuse service to any person for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
3. INTELLECTUAL PROPERTY
The content on https://www.twonu.com, including but not limited to original jewelry designs, videos (linked from our YouTube channel @Twonu-Official), images, and text, is the intellectual property of Twonu. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.
4. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
5. PAYMENT METHODS
We provide secure payment options through PCI-DSS compliant third-party payment gateways. By completing a purchase, you agree to the terms and conditions of the respective payment processor. We do not store or have access to your full credit card details.
6. PRODUCTS AND SERVICES
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund & Return Policy. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
7. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
8. GOVERNING LAW & DISPUTE RESOLUTION
These Terms shall be governed by the laws of the State of Delaware. Any disputes shall be resolved through binding arbitration in a location mutually agreed upon, rather than in court.
9. CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.
10. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Email: mason@twonu.com
Address: Room E1006, Zone D, 17th Floor, No. 111-115 (Odd Numbers), Tiyu West Road, Tianhe District, Guangzhou City, Guangdong Province, China, 510000.